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How btv178 Handles Your Personal Information

Your account details, wallet connections, and session activity are handled with care. This page explains what we collect, why we collect it, and how you can access, update, or remove your information at any time.

Account Data ProtectionDANA, OVO, GoPay PrivacyCookie ControlsData Access RequestsRetention Policy

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on btv178. Here is what that looks like in practice — from the moment you link a wallet to the moment you request your data removed.

Encrypted Account Storage

Account credentials and wallet references are stored with encryption at rest. Access is restricted to authenticated systems and authorised personnel only, not general staff.

Cookie and Tracking Controls

We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences from your browser settings at any time.

Retention and Deletion

We keep transaction records for the period required under applicable regulations. Non-essential data — such as inactive session logs — is purged on a rolling schedule. You can request early deletion of eligible records via support.

Data Access and Correction

Submit a data access request through live chat or email and we will respond within the timeframe required by applicable local law. Corrections to name or contact details can also be made directly in account settings.

What We Collect and Why It Matters

btv178 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on btv178, we collect the information needed to run your session and process payments — your registered name, email address, and the wallet identifiers you link (DANA, OVO, or GoPay). We also log device type, IP address, and session timestamps to

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detect unusual access and keep your account secure. Payment data flows through the wallet provider's own infrastructure; we do not store your full wallet credentials on our servers. We retain transaction records as required by applicable financial regulations, and we do not sell your personal data
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to third parties. Where local law in Indonesia permits, you may request a copy of the data we hold, ask us to correct inaccurate records, or request deletion of non-essential data. Availability of certain features depends on local law and eligible regions. Any changes to this
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policy will be posted on this page, and continued use of the platform after a posted update constitutes acknowledgment of the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about your personal data, want to submit a correction request, or need to report a privacy concern, our support team handles these directly. Reach out through any of the channels below and include your registered account email so we can locate your records quickly.

Team online

Live Chat

Open the chat widget from your account dashboard. Available during platform operating hours for account and data queries.

Email Support

Send your data request or privacy question to our support address. Include your account email and the nature of your request for faster handling.

Help Centre

The Help Centre covers common data questions — how to update your registered details, how to unlink a wallet, and how to submit a formal data request.

Common Questions About Your Privacy on btv178

These are the questions we hear most often about data, cookies, and account privacy. If yours is not here, reach out through live chat or email.

We collect your name, email address, and the wallet identifier you use — DANA, OVO, or GoPay. Device type and IP address are logged for security purposes during each session.

We do not sell your data. Payment processing involves your chosen wallet provider's own infrastructure. We share data with third parties only where required by law or to operate core platform functions.

Contact support via live chat or email with your registered account address. We will locate your records and respond within the timeframe required under applicable local regulations in Indonesia.

Yes. You can request deletion of non-essential data through support. Transaction records required under financial regulations are retained for the legally mandated period before deletion.

We use session cookies to maintain your login and analytics cookies to improve the platform. You can adjust or block cookies through your browser settings; some features may not work without session cookies.

Unlinking a wallet removes the active reference from your account. We do not store full wallet credentials on our servers — payment tokens are managed within each wallet provider's own secure environment.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How btv178 Handles Your Personal Information

How We Protect and Manage Your Information

Reach Us About Your Data

Live Chat

Email Support

Help Centre

Common Questions About Your Privacy on btv178

01 What personal data does btv178 collect when I register?

02 Does btv178 share my data with third parties?

03 How do I request a copy of the data you hold on me?

04 Can I ask btv178 to delete my account data?

05 How does btv178 handle cookies?

06 What happens to my wallet details when I unlink DANA, OVO, or GoPay?

Privacy Policy

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